If you would like to override the default welcome email JigsawBox provides to your client when they register for a package, you can do this by clicking on 'My Packages' then 'Edit' next to the package you want to update.
To use this feature, click the Use Custom Welcome Email checkbox.
Below this you will see three areas to enter your text:
1. Email Content: This is what your clients will see as the email subject. You can enter anything you like.
You can enter anything you like but we highly recommend that it's easily recognisable as an important email containing login details for their new course so the email is not missed or thought of as spam.
2. Top content box: this top content area is where you enter the beginning of your email, reminding your clients of all the great reasons why they purchased your program and provide any important reminders about getting started. In this first box, you will want to end it with a final sentence that lets your clients know where to login and that their username and password are below.
For example: To get started right away, you can login here: (paste in your login link - this link is found at the top of the My Packages page and is the same link for every single package you will ever sell!). Your username and password are below, be sure to keep this information in a safe place.
JigsawBox will then automatically insert the username and password for the client.
3) Bottom content box: end your email in this box, this is where your closing sentence(s) and your signature should be placed.
Read more about the different hyperlinks here, http://jigsawbox.zendesk.com/entries/453339-jigsawbox-tip-what-link-to-use
We have given you as blank an email as possible (eg we have not included 'Dear' before the client name) as we know many of you would like to provide this email in your own language style.
So if you prefer "Hi" or something more formal as your welcome, you have the ability to set your tone and style to suit your brand.