How Do I Add a Video?

Follow

Comments

4 comments

  • Avatar
    Liz Wren

    Hi Jennifer

    I managed to add a video (hosted on my YouTube channel), but in both 'edit' mode and also 'preview' I get that standard window which asks "Do you want to view only the web page content that was delivered securely?" If I click YES, I can't see the video.

    Is there a way around this?

  • Avatar
    Raven
    Liz, as the video is stored on YouTube it is not "secure" content. Depending on the settings of your internet browser security you may indeed get this message. You must click No so that you can watch the video. To resolve it you will need to use a secure site like Screencast or Amazon S3 to store your video or change the security settings on your Internet browser.
  • Avatar
    Irene Anderson

    I tried using screencast and the embed function it does not work for me - is there a certain size or format the video needs to be in?

  • Avatar
    Claralynn

    Hi Irene,

    A good size is around 640x480 but it does not have to be this size.  Have you followed these instructions? https://jigsawbox.zendesk.com/entries/244577-How-To-Use-Screencast

     

    If you continue to experience difficulty, please do email us at support@jigsawbox.com and we can look into this further for you.

Please sign in to leave a comment.